In general, you can visit realSecure on the Web without telling us who you are and without revealing any information about yourself. There are times, however, when we or our partners may need information from you.

You may choose to give us personal information, such as your name and address or e-mail id that may be needed, for example, to correspond with you, to process an order or to provide you with a subscription. It is our intent to let you know how we will use such information before we collect it from you on the Internet.

We intend to protect the quality and integrity of your personally identifiable information. We have implemented appropriate technical and organizational measures, such as using encryption for transmission of credit card numbers, to help us keep your information secure, accurate, current, and complete.

We will make a sincere effort to respond in a timely manner to your requests to correct inaccuracies in your personal information. To correct inaccuracies in your personal information please return the message containing the inaccuracies to the sender with details of the correction requested.

We sometimes collect anonymous information from visits to our sites to help us provide better customer service. For example, we keep track of the domains from which people visit and we also measure visitor activity on realSecure web sites, but we do so in ways that keep the information anonymous. This anonymous information is sometimes known as “clickstream data.” realSecure or its analytic vendors may use this data to analyze trends and statistics and to help us provide better customer service.

Also, when we collect personal data from you in connection with a transaction we may extract some information about that transaction in an anonymous format and combine it with other anonymous information such as clickstream data. This anonymous information is used and analyzed only at an aggregate level to help us understand trends and patterns. None of this information is reviewed at an individual level. If you do not want your transaction details used in this manner, you can either disable your cookies or opt-out at the order or request page.

We collect the anonymous information we mentioned in the previous paragraphs through the use of various technologies, including one called "cookies". A cookie is an element of data that a Web site can send to your browser, which may then be stored on your system. Some realSecure pages use cookies, sent by realSecure or its third party vendors, or other technologies to better serve you when you return to the site. You can set your browser to notify you before you receive a cookie, giving you the chance to decide whether to accept it. You can also set your browser to turn off cookies. If you do so, however, some areas of some sites may not function properly.

Some realSecure Web sites also use Web beacon technologies to better tailor those sites to provide better customer service. These “Web beacons” are placed on a number of pages across realSecure’s Web sites. When a visitor accesses these pages, an anonymous notice of that visit is generated which may be processed by us or by our vendors. These Web beacons work in conjunction with cookies. If you don’t want to associate your anonymous cookie information with your visits to these pages, you can set your browser to turn off cookies.

If you turn off cookies, web beacon technologies will still detect anonymous visits to these pages, but the notices they generate cannot be associated with other anonymous cookie information and are disregarded.

realSecure has certain companies help us deliver our banner ads and other online communications. These companies may collect and use information about customers to help us better understand the offers, promotions, and types of advertising that are most appealing to our customers. The information they collect is aggregated so it is not identifiable to a specific individual. If, however, you would prefer that these companies not collect information from your experience, please visit the PrivacyChoices site at www.privacychoices.org and follow the “opt-out” instructions.

On occasion, realSecure presents a personalized URL (link) that brings the visitor to a personalized Web page. Such a personal URL is readily identifiable and by clicking on that link and going to a personal Web page you are agreeing to let realSecure collect information about your session visits. We use this information to help us provide you with information that matches your interests. If you do not wish information to be used in this way, simply do not click on such personalized URLs.

While few, if any, of realSecure’s Web sites are directed towards children, we are committed to comply with applicable laws and requirements, such as the United States’ Children's Online Privacy Protection Act (COPPA).

Technology will increasingly help you to have more control over your personal information. It will also help organizations to manage their privacy practices and policies. As an information technology provider, realSecure actively supports the development of privacy technologies to help achieve these goals, and to help create greater trust and confidence in the way personal information is handled. Products and services are available which can help give you privacy protection while navigating the Web. See http://www.privacyalliance.org/ resources/rulesntools.shtml for an overview of many privacy-related tools.

Please note that realSecure has not formally evaluated all of these tools.

The realSecure sites contain links to other Web sites. realSecure is not responsible for the privacy practices or the content of such Web sites.

This privacy statement was last updated on January 31, 2001. A notice will be posted on our web site home page for 30 days whenever this privacy statement is changed.

Questions regarding this statement should be directed to the realSecure site coordinator (privacy@realSecure.net) for clarification.